Tech: too much to use

Scotsman's "We have the technology, now tell us how to use it" gets it! We have too much tech around us and don't know what to do with them. I mean, how many of us have Microsoft Word and use more than 20% of its features? (I would have used more of the features if I was forced to but I have almost always used Framemaker for tech writing so my experience has been focused on Frame not Word.)