Danny's Tech: Where West and East Intersect

Thursday, June 01, 2006

Vonage not buying back from Customers

"Vonage to Customers: Pay up" -- how things quickly turn from bad to ugly. Not only do we (customers) have to pay for our monthly fees, but if we did "buy" the IPO stocks (I didn't), you had to pay for the loss. Ouch. Customer service, NOT!

I did eventually get my phone working, but as an unhappy customer, I'm glad to see that the IPO went badly.