Danny's Tech: Where West and East Intersect

Wednesday, June 28, 2006

Freedbacking: automating user feedback

"Are You 'Freedbacking'?" Software developers are looking for (free) feedback and automating such feedback is always a nice idea but it comes at a price: too much noise and duplicate feedback to fiilter through. Opening up to spam is another troubling possibility.

Besides, getting feedback on minor irritant is one thing, asking for visionary changes could be asking for Pandora's box.